JejaRealty Listing Policy
Guidelines for property owners, agents, landlords, developers, and other advertisers.
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Introduction
Welcome to JejaRealty.com. This Listing Policy establishes the rules and standards for publishing, managing, and advertising properties on our platform.
Our aim is to maintain a useful, reliable, and responsible marketplace where property seekers can discover real estate opportunities and advertisers can present their properties accurately.
By submitting a property listing to JejaRealty, you agree to comply with this Listing Policy, our Terms of Use, and applicable laws.
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Who Can List a Property?
JejaRealty may accept property listings from:
- Property owners.
- Landlords.
- Real estate agents.
- Property management companies.
- Property developers.
- Authorised representatives of owners.
- Other approved advertisers.
Advertisers must have the legal right or appropriate authority to advertise the property they submit.
JejaRealty may request additional information to establish an advertiser’s identity or authority where appropriate.
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Eligible Property Types
Depending on the categories available on the platform, advertisers may submit:
- Houses
Apartments - Land
- Commercial Properties
Other categories may include:
- Townhouses and villas.
- Office spaces.
- Shops and retail spaces.
- Warehouses.
- Industrial properties.
- Short-term accommodation, if supported.
- Development projects.
All listings must fall within categories permitted by JejaRealty and applicable laws.
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Listing Information Requirements
Advertisers are responsible for providing accurate, complete, and up-to-date information.
A property listing should include the following where applicable:
| Information | Requirement |
| Property title | Clear and descriptive |
| Property type | Correct category |
| Listing purpose | For sale, rent, or other supported purpose |
| Location | Accurate location information |
| Price | Correct and clearly stated |
| Description | Honest property details |
| Photos | Relevant and authorised images |
| Features | Accurate bedrooms, bathrooms, size, and amenities |
| Availability | Current availability status |
| Advertiser | Correct contact and identity details |
Example of an acceptable title
Modern 3-Bedroom House for Sale in East Legon, Accra
Example of a misleading title
Guaranteed Cheapest Luxury House in Ghana — No Better Deal Anywhere
Advertisers should avoid unsupported superlatives, misleading claims, and statements that cannot be substantiated.
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Property Descriptions
Property descriptions must be:
- Accurate and relevant.
- Written in clear language.
- Consistent with the actual property.
- Free from deceptive or materially misleading claims.
- Updated when important information changes.
Advertisers should disclose relevant limitations, such as incomplete construction, restricted access, shared facilities, or additional charges, where applicable.
Do not claim that a property has a feature, approval, title, or amenity unless the claim is accurate and can be substantiated.
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Property Photos and Media
Advertisers must upload photographs and media that they own, have permission to use, or are otherwise authorised to publish.
Photo guidelines
- Use clear, relevant, and recent images.
- Show the actual property where possible.
- Avoid misleading image manipulation.
- Do not use another person’s property images without permission.
- Do not upload images containing private documents or unnecessary personal information.
- Do not include offensive, illegal, or inappropriate content.
JejaRealty may remove images that violate this policy or applicable intellectual property rights.
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Pricing and Fees
Advertisers must provide accurate pricing information and clearly communicate relevant charges.
Examples include:
- Sale price.
- Monthly rental amount.
- Rental advance requirements, where applicable.
- Service or maintenance charges.
- Agency fees.
- Other compulsory costs, where applicable.
Advertisers must not use artificially low prices to attract enquiries while concealing material charges or offering a different property.
If a price is negotiable, this should be communicated clearly.
Example
Monthly Rent: GHS 3,500
Additional Charges: [Insert accurate applicable charges]
Advertisers are responsible for ensuring that displayed pricing complies with applicable requirements.
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Ownership, Authority, and Documentation
Advertisers must not list property without the necessary authority to advertise it.
Depending on the property and transaction, advertisers may need to provide or substantiate relevant information, such as:
- Ownership or authority to act.
- Land or property documentation.
- Relevant permits or approvals, where applicable.
- Correct property location.
- Accuracy of advertised claims.
Listing publication is not proof of ownership or legal title.
JejaRealty may request supporting information or documentation as part of its moderation or verification procedures. The platform’s actual verification process, if any, must be explained separately.
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Prohibited Listings
The following listing practices are prohibited:
- Fraudulent listings
- Properties that the advertiser has no authority to advertise, or listings containing deliberate deception.
- False or misleading information
- Incorrect prices, fabricated property features, misleading photographs, or deceptive availability claims.
- Duplicate or spam listings
- Repeated listings intended to manipulate search results or overwhelm the platform.
- Unauthorised content
- Images, descriptions, or documents used without the necessary rights or permissions.
- Illegal or unlawful property advertising
- Listings that violate applicable laws, regulations, or lawful platform restrictions.
- Discriminatory or abusive content
- Unlawful discriminatory requirements, harassment, or abusive language in listing content.
- Malicious or harmful content
- Malware, malicious links, fraudulent payment instructions, or other harmful content.
The prohibited practices above should be aligned with the platform’s final Terms of Use and moderation procedures.
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Listing Review and Approval
JejaRealty may review submitted listings before publication, where moderation is enabled.
Possible review outcomes include:
- Approved for publication.
- Returned for corrections.
- Pending additional information.
- Rejected.
- Temporarily suspended.
- Removed after publication.
Review or approval does not necessarily establish ownership, title validity, or the accuracy of every property claim unless a specific verification service expressly provides that assurance.
JejaRealty should publish the applicable review criteria and procedures to advertisers.
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Editing and Updating Listings
Advertisers are responsible for keeping their listings current.
You should update your listing when:
- The property is no longer available.
- The price changes.
- The property is sold or rented.
- Property features or descriptions change.
- Contact information changes.
- Important conditions or restrictions change.
JejaRealty may request updates or remove outdated listings according to its procedures.
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Listing Duration and Expiry
Listing duration depends on the package or service selected by the advertiser.
Where applicable, JejaRealty may offer:
- Free listings.
- Paid listings.
- Featured listings.
- Subscription-based advertising.
- Time-limited listing packages.
The applicable listing duration, expiry conditions, and renewal terms should be clearly displayed before an advertiser publishes or purchases a listing.
Insert actual policy details:
- Standard listing duration: [Insert Duration]
- Featured listing duration: [Insert Duration]
- Expiry notification: [Insert Process]
- Renewal process: [Insert Process]
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Listing Fees and Refunds
Where paid listing services are available, applicable fees and conditions will be displayed before payment.
The final policy should explain:
- Listing package pricing.
- Payment methods.
- Whether fees are refundable.
- Cancellation conditions.
- What happens when a listing is rejected.
- Whether unused listing credits expire.
Refund eligibility will be governed by the published payment and refund terms.
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Featured Listings and Advertising
JejaRealty may offer featured placement or other promotional options, subject to availability.
Featured listings may receive additional visibility within designated areas of the website. Featured placement does not guarantee:
- A sale or rental.
- A specific number of enquiries.
- Search ranking outside the featured placement.
- Verification of ownership.
- Approval of a property transaction.
Any paid promotional placement should be presented transparently.
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Reporting a Listing
Users are encouraged to report listings they believe may be fraudulent, misleading, inaccurate, or in breach of this policy.
How to report
- Open the relevant property listing.
- Select the Report Listing option, where available.
- Describe the concern.
- Submit supporting information, such as the listing URL or relevant details.
- Alternatively, contact JejaRealty through its official support channel.
Reports may be reviewed according to the platform’s procedures. A report does not automatically establish that a violation has occurred.
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Actions for Policy Violations
Where JejaRealty identifies a potential policy violation, it may take appropriate action, subject to applicable law and its procedures.
Possible actions include:
- Requesting corrections.
- Restricting publication.
- Temporarily suspending a listing.
- Removing a listing.
- Restricting advertiser access.
- Suspending or terminating an account.
- Referring suspected unlawful activity to appropriate authorities where appropriate.
The platform should apply its procedures consistently and provide relevant notice or appeal options where applicable.
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Advertiser Responsibilities
By submitting a listing, you agree to:
- Provide accurate property information.
- Maintain appropriate authority to advertise.
- Respect applicable laws.
- Respond honestly to enquiries.
- Remove or update unavailable listings.
- Respect the privacy and rights of other users.
- Avoid fraudulent, misleading, or abusive practices.
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Platform Disclaimer
JejaRealty is a listing and discovery platform unless a particular service states otherwise.
The platform does not automatically guarantee the accuracy of all user-submitted information, the legal status of a property, the advertiser’s authority, or the outcome of a transaction.
Users should independently verify relevant property and transaction information before making commitments.
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Changes to This Listing Policy
We may update this Listing Policy to reflect changes in our services, platform features, or applicable requirements.
Updates will be published on this page with a revised “Last Updated” date.
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Contact Us
For listing support, policy questions, or reports:
JejaRealty
Email: info@jejarealty.com
Phone: +233 24 466 1153
Related policies: Terms of Use | Privacy Policy
