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Safety & Fraud Prevention Guide

JejaRealty Safety & Fraud Prevention Guide

Stay Safe When Searching for Property

JejaRealty provides a platform for discovering property listings and connecting with property advertisers.

Real estate transactions involve significant financial and legal decisions. Always take reasonable steps to verify information before paying money, signing documents, or entering into an agreement.

1. Never Rush a Payment

Be cautious when someone pressures you to make an immediate payment.

Warning signs may include:

  • “Pay now or someone else will take it.”
  • Requests for payment before basic property information is provided.
  • Pressure to avoid viewing the property.
  • Requests to send money through unusual channels.
  • Requests for personal banking credentials.

Take time to verify the property and advertiser.

2. Verify the Property

Before committing to a transaction, consider verifying:

  • Property location.
  • Physical existence of the property.
  • Advertised features.
  • Availability.
  • Ownership or authority to transact.
  • Relevant property documentation.
  • Identity of the person you are dealing with.
  • Applicable fees and transaction terms.

Where appropriate, seek professional legal or real estate advice.

3. Visit the Property

Where practical, arrange a legitimate property viewing before making substantial financial commitments.

Be cautious if an advertiser:

  • Refuses all viewing requests.
  • Claims they are permanently unavailable.
  • Wants payment before allowing reasonable verification.
  • Provides excuses that prevent you from confirming the property.

4. Verify the Advertiser

Ask who you are dealing with.

For an agent or company, consider confirming:

  • Full business name.
  • Contact information.
  • Office information where applicable.
  • Professional credentials or registration where relevant.
  • Authority to represent the property owner.

A JejaRealty verification badge should not replace independent due diligence.

5. Be Careful With Documents

Do not send unnecessary copies of:

  • Identification documents.
  • Bank statements.
  • Passwords.
  • PINs.
  • Card security codes.
  • Financial account credentials.

Only provide documents when there is a legitimate reason and you understand who will receive them and why.

6. Watch for Suspicious Payment Requests

Be particularly cautious when an advertiser requests payment to:

  • An unrelated person’s account.
  • A personal account when a legitimate business process should apply.
  • An unfamiliar payment service.
  • Cryptocurrency or unusual payment channels.
  • A different account from the one previously provided.

Confirm payment instructions independently before transferring significant funds.

7. Be Careful With External Links

Do not click suspicious links sent through property enquiries.

Be cautious of websites that:

  • Imitate JejaRealty.
  • Ask for account passwords.
  • Request banking credentials.
  • Offer unrealistic property deals.
  • Ask you to install unknown software.

8. Beware of Unrealistic Deals

Extremely low prices or unusually attractive offers may require additional scrutiny.

Compare the listing with similar properties in the same area and investigate significant inconsistencies.

9. Protect Your JejaRealty Account

Use a strong, unique password.

Never share your password with:

  • Property advertisers.
  • Other users.
  • JejaRealty representatives contacting you unexpectedly.

JejaRealty should never require you to disclose your account password or payment PIN.

10. Report Suspicious Listings

If you believe a listing may be fraudulent or misleading, use:

Report Listing

or contact:

support@jejarealty.com

Provide the listing URL or ID and explain your concern.

11. If You Have Already Sent Money

If you believe you have been defrauded:

  1. Contact your bank or payment provider immediately.
  2. Preserve transaction records.
  3. Preserve relevant messages and documents.
  4. Report the listing to JejaRealty.
  5. Contact the appropriate authorities where necessary.

JejaRealty cannot guarantee recovery of funds sent directly to an advertiser.

12. Remember

JejaRealty is a property listing platform unless a specific service states otherwise.

A property appearing on JejaRealty does not automatically mean that JejaRealty owns, manages, sells, rents, or legally represents that property.

Verify before you pay.

Inspect before you commit.

Document your transaction.

Seek professional advice when necessary.

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